You can reach our customer support team via email at info@beutna.se or by phone at +46762980889. Our team is available to assist you with any inquiries you may have.

If your order arrives damaged or defective, please inspect the item upon receipt and contact us immediately providing photo evidence. We will evaluate the issue and work to resolve it promptly.

For more details please check our Return Policy.

We currently ship to Sweden only.

Standard shipping normally takes 3-5 days business days.

For more details please check our Shipping Policy.

Right of Withdrawal (14 Days)

In accordance with Swedish and EU consumer law, customers have a 14-day right of withdrawal from the day the order is received.

⚠️ Important: This right does not apply to food products, as they are exempt under health and safety regulations. return policy

Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds are processed within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.

For more details please check our Return Policy.

Certain items, such as perishable goods, custom products, and personal care items, cannot be returned. Additionally, we do not accept returns on sale items or gift cards. If you have questions regarding specific items, please contact us.

For more details please check our Return Policy.

Please contact customer support who can assist you with returning your product.

For more details please check our Return Policy.